Privacy Policy
Effective Date: 01/01/2025
1. Introduction
Pool Service Digital is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website (https://www.poolservicedigital.com) and our services.
2. Information We Collect
We collect both personal information and non-personal information to provide and improve our services.
💻 Information You Provide to Us
- Contact Information: When you fill out a form, subscribe to a newsletter, or request information, we may collect your name, email address, phone number, and business details.
- Payment Information: If you purchase services, we may collect payment details (e.g., billing address and payment method) through a secure third-party payment processor.
- Communication Data: We collect information from your inquiries, customer support requests, and feedback.
🌐 Information We Automatically Collect
When you visit our website, we may collect the following data automatically:
- IP Address: To identify your location and enhance website security.
- Browser Type and Device Information: To optimize the user experience.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to monitor and improve website performance.
We may collect the following types of information:
Personal Information: Name, email address, phone number, business details, and other contact information.
Billing Information: Payment details necessary for transactions.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site.
Communication Data: Details from messages you send via forms, email, or SMS.
3. How We Use Your Information
We use the information we collect in the following ways:
✅ To Provide Services:
Deliver marketing services to pool cleaning and maintenance companies.
Respond to inquiries and provide customer support.
Process payments and manage transactions.
📊 To Improve Our Website and Services:
Analyze website usage trends.
Optimize content and improve user experience.
Personalize services and offer relevant content.
📩 For Marketing and Communication:
Send promotional emails, newsletters, and special offers.
Retarget website visitors with ads.
Conduct surveys or request reviews.
Text Message Communication: By opting in to receive SMS communications, you agree to receive promotional, transactional, and service-related messages from us. You can opt out at any time.
4. Sharing and Disclosure of Information
We respect your privacy and only share your information under specific circumstances:
With Service Providers: We may share your information with trusted third-party providers (e.g., payment processors, analytics providers) to help us deliver services.
For Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us:
Recognize repeat visitors.
Track how you interact with our website.
Display relevant ads based on your browsing activity.
You can disable cookies in your browser settings, but this may impact your website experience.
6. Data Security
We take reasonable precautions to protect your information, including:
Encryption: Sensitive information is encrypted during transmission.
Access Controls: Only authorized personnel have access to your data.
Regular Security Audits: We conduct routine checks to maintain data integrity.
No Sale of Personal Information: We value your privacy. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
While we strive to protect your personal data, no method of transmission over the internet is 100% secure.
7. Your Privacy Rights
You have the right to:
Access and Review: Request details of the information we hold about you.
Correct and Update: Modify inaccurate or incomplete data.
Opt-Out: Unsubscribe from marketing emails at any time.
Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
To exercise your privacy rights, please contact us at:
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. SMS & A2P Messaging Compliance
As part of our marketing and communication efforts, we may send SMS messages to customers who have explicitly opted in via our website forms, lead magnets, or service inquiries.
A2P Messaging Opt-In Requirements:
By submitting your phone number through our website or marketing forms, you agree to receive SMS communications related to:
✔ Service updates
✔ Appointment reminders
✔ Promotional offers
✔ Other relevant business communications
Opt-In Details:
How We Obtain Consent:
You must provide explicit consent by submitting your phone number through an online form, checkbox confirmation, or written agreement.
We do not send SMS messages without prior consent.
Message Frequency & Content:
Message frequency varies based on customer interactions.
Standard message and data rates may apply.
Opt-Out Policy:
You can opt out of receiving SMS communications at any time by replying STOP to any message.
Once opted out, you will no longer receive SMS notifications unless you opt back in by re-registering.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:
📞 +1 (708)-847-5053
